Returns & Refund Policy

At Kridvadesign we take pride in the exceptional quality of our handcrafted furniture. Our attention to detail in design, material and construction is unyielding. And so is our commitment to customer satisfaction.

Ready To Ship Furniture

We carefully inspect each item prior to shipment, and also require your inspection and signature upon delivery. Should you discover a defect in your furniture, however, please contact us immediately. Do Note: Defects in furniture constitute of cracks, breakage or other issues that can compromise usage of the product, Small finishing issues which can be solved for do not constitute as defects. Furniture that is refused because it does not fit through an entryway will be customer’s responsibility as we encourage to study the sizes mentioned on the product page carefully and see if the furniture you order fits into your entryway and rooms. We will offer replacement or refund for any defective items within 30 days of the receipt of the product in our warehouse

Custom Orders

Most of our furniture is customized as per your specifications. Custom orders begin production immediately upon order and are built to your specifications. They cannot be cancelled, changed, returned or refunded at any time. WE DO NOT HAVE 'CHANGE OF HEART' RETURN/ EXCHANGE POLICY.

Final Clearance/ Sale

Final sale and clearance items are considered final sale and are non-returnable and non-refundable.


There may be errors in the prices, descriptions, or images of certain merchandise, and we must reserve the right to restrict orders of those items. In case of a replacement offered, the order or product will be replaced with the originally ordered item and cannot be changed against a variation in the current order (example Upholstery, Wood Finish, or any customization), new order or a different product.

For further elaboration on our policy regarding returns and refunds, please consult the FAQs.

We reserve the right to amend our returns and refund policy at any point of time.